Protection of personal data and transparency is very important to us! The following information explains how we process customer data.
It is not necessary to provide personal information when visiting our website. Only access data is collected, without relation to the accessing person. The includes the name of the person's internet service provider, the website through which ours was accessed, or the name of files requested. This data is only analyzed to improve functionality of our website and personal information cannot be drawn from it.
Personal data is only collected if when provided voluntarily buy the customer in the process of ordering goods, opening a customer account, or registering for our newsletter. We use the data provided without the customers explicit permission exclusively for the purpose of filling and processing orders. Upon conclusion of the contract and receipt of full payment customer data will be blocked against further utilization and deleted after the tax and commercial storage periods have expired, unless the customer has expressly agreed to the further use of their data. While registered for the newsletter the customer's name and e-mail address are used for advertising purposes until the subscription is cancelled. Cancellation of the subscription is possible at any time.
Below is Google's data protection policy regarding the use of the Google Analytics web analysis tool:
„This website uses Google Analytics, a web analysis services of Google Inc. ("Google"). Google Analytics uses so-called cookies, text files that are stored on your computer and which facilitate an analysis of how you use the website. The information created by the cookie about how you use this website is normally transferred to a Google server in the USA and stored there. However, in the event of archiving the IP address rendered anonymous on this website, Google shortens your IP address beforehand among member states of the European Union or in other contracting states to the Agreement on the European Economic Area. The full IP address is only forwarded to a Google server in the USA and stored there in exceptional cases. By order of the operator of this website, Google shall use this information to evaluate your use of the website, to put together reports on the website activities and to render additional services associated with the website and internet use for the website operator. The IP address forwarded as part of Google Analytics from your browser shall not be grouped together with other data from Google. You can prevent the saving of cookies by way of a corresponding setting in your browser software; however, we draw attention to the fact that in such a case you may not be able to fully use all the functions on this website. Furthermore, you can prevent the recording of the data created by the cookie and related to your use of the website (including your IP address) and forwarding to Google as well as the processing of such data by Google by downloading and installing the browser plug-in via the following link::https://tools.google.com/dlpage/gaoptout?hl=en-GB.
As an alternative to the browser plugin or within browsers on mobile devices, please click on the following link to set an Opt-Out cookie that will prevent the recording by Google Analytics on this website in the future (this Opt-Out cookie only works in this browser and only for this domain. If you delete cookies in this browser you will need to click on this link again): Deactivate Google Analytics.
„The manufacturer, whose digital touchpoint (for example, website, microsite, banner, etc.) has brought you here, uses our software-based service Commerce Connector Buy Now online (previously Commerce Connector Online).The manufacturer uses this on his digital Touchpoint to show visitors what products may be purchased at which online retailer. The list of online retailers who sell the product you have selected on the source page come from our online shop software-based service Commerce Connector Buy Now online.
If you click onto the "buy now button" (this may be named differently) or the shop logo for the respective online retailer, you will then land on the website of that particular online retailer and be directed to the product that interests you
What happens when you click onto the "Buy Now Button" (this may be named differently) or click onto the shop logo?
When using the software-based service Commerce Connector Buy Now online Cookies are used for so-called "sales tracking", with which we receive information regarding your purchase with the online retailer. Cookies are text files that are stored by the browser on your computer and the Information regarding your use of a website.
If you make a purchase from an online retailer within this period, we can access the Cookie to recognize that you have arrived on the maufacturer's online page via a digital Touchpoint from the manufacturer. We will also receive information about your purchase from the online retailer, when your order confirmation page is shown.
We do not receive any information that identifies you (other than the singular Cookie number). We use the purchasing information to create anonymised Sales statistics on the products of each manufacturer, that the user has purchased online via the link our software-based service Commerce Connector Buy Now. These statistics are only available to to manufacturer for viewing.
Further information on Cookies used for this purpose can be found in the following chapter.
Validity 7 days
Needed for sales tracking to determine if the purchase made at an online retailer a mediation by Commerce Connector is due. The cookie is used by Commerce Connector in the Forwarding moment only set if the online merchant that the user has selected is on the Sales submission participates. After a successful mediation, the cookie is automatically deleted or it automatically loses its validity after 7 days if no purchase has taken place. The cookie stores only technical markings and no data with which directly or even indirectly on the identity of the user could be concluded.
If you wish to disable Commerce Connector sales tracking in your current browser, please activate the opt-out.
In the following is a cookie we place in your browser to ensure that you are excluded from all future Commerce Connector sales tracking. Please repeat the process should you empty your browser cache, as in this case the Commerce Connector Sales Tracking opt-out will also be deactivated.
Opt-out [ ]“
Alternatively, you also have the option of deleting or blocking cookies in your browser. For more details, see https://www.commerce-connector.com/web/en/policy-cco/.
„For further information please refer to the user instructions of your browser. Please keep in mind that this may affect the functionality of the manufacturer's website that you wish to visit.
Further detailed information regarding cookies, that may be of interest can be found at www.aboutcookies.org.
Access Right Policy
You may at any time revoke your consent to the saving of cookies for "sales tracking" without giving reason by using the abovementioned option in your browser. Alternatively, you may delete the cookie directly in your browser.“
Personal user data is transferred to the shipping company entrusted with the delivery, to the extent necessary. For the handling of payments, we provide your payment data to the credit institute we have commissioned.
According to the Federal Data Protection Act, you have a right to free information about your stored Data as well if necessary, a right to correct, block or delete this data.
If you choose one of the payment options of our partner Billpay GmbH you will be asked in the ordering process to agree to the transfer of the data necessary for processing the payment and an identity and creditworthiness check to Billpay and possibly the Billpay working factor. If you give your consent, your data (first and last name, street, house number, postal code, town, date of birth, telephone number) as well as the data relating to your order will be forwarded to Billpay and possibly to the Factor working with Billpay. Billpay or partners commissioned by Billpay will transmit data to economic agencies (credit reporting agencies) for the purpose of their own identity and creditworthiness check, and will receive this information as well as creditworthiness information on the basis of mathematical-statistical methods. Detailed information on this and the information used when using Billpay GmbH. can be found under Data Protection Provisions regarding Billpay GmbH. Furthermore, Billpay may use a third party tool if necessary, to detect and prevent fraud. Data obtained with these tools may be stored with a third party, encrypted so that they are readable only by BillPay. Only when you select a method of payment is this data required by our partner Billpay, otherwise the data will automatically expire after 30 minutes.
For further queries regarding the collection of, processing or use of personal data; data correction, blocking of, deleting of; or in the case that an agreement should be withdrawn; please contact:
- Data Protection -
83624 Otterfing Germany
Telephone +49 08024 / 90 229 – 0
Telefax +49 08024 / 467 94 950